Kroger Pharmacy

It never fails, they can't seem to tell or keep time. Have a script sent over, call to make sure it got there, they say 15-20 minutes. Arrive 5hrs later, they say 15-20 minutes. Arrive 24hrs later, they say 15-20 minutes. They don't even start preparing until you attempt to pickup. No consideration for the customers time. No customer service. Clearly these people hate their job cause damn

I have been coming to this pharmacy for a couple of years and I love them I feel like family Mr Henry and Shan are top tier. The rest of the team is good as well.

I came in so sick with a upper respitory infection. I handed her my prescription I could barely talk I asked if if they could get it ready I told her I don’t feel well she looked at it and said yes I understand you don’t feel well we will get it for you you can wait here and I’ll get everything together . Shandrie was her name . We need more people like her in this world thank you so much. You completely made my day .

The pharmacy never has the right medicine in stock and if you call to refill your prescription they don't get it done on time. As told by the pharmacy employee "all the other orders are bumped up before the phone orders even if the phone order is called in before all the other others". So essentially... the last on the list that keeps growing while they are placing people ahead of you on the list. It's never a good idea when someone needs medicine that keeps them alive to wait for 7 days because you are unable to complete the prescription on the date and time requested.

Two stars for customer service. One of the pharmacy techs is so rude and off-putting. She just loves giving attitude/dismissing people. Dont know her name but She wears glasses; hair always in a bun and she walks like a penguin 🐧. That's the best description I can give of her.