Kroger Pharmacy

Made an appointment through the on line vaccine scheduler. When I arrived, the immediately surly employee at the front desk started asking me so many questions I asked if they had my appointment in the system. Her response was the scheduler was “down.” She then told me they did not have the Moderna Covid vaccine booster just Pfizer and did I want to keep the appointment. The scheduler made no mention of this when I put in Moderna. I wasn’t sure immediately so she asked again in a challenging manner. Another employee listening close by said switching to Pfizer was ok. I had time to google that because I had to fill out paperwork again which I did online but they did not have. The employee who gave the advice also administered the shot and was pleasant so I give her five stars. I

The staff technicians are superb; extremely professional, competent, friendly and always comparing best prices for me. However, the 2 star rating stems from a staff pharmacist, Amy, who is aggressive in her approach to filling prescriptions. She has questioned my doctor's orders on more than one occasion which has caused delays in filling my prescription & forced me to unnecessarily make a return trip. Not a fan of her practice & how she goes about administering drugs!

This pharmacy is top notched. the pharmacist are always ready to help. Jess and Brandon are awesome. Brandon is exceptional and has helped me dealing with my insurance when I couldn’t reach them to cover my meds. I have been going through this pharmacy for longer than I could think of and all of my family are using this pharmacy too. Technicians are very hardworking and get my medications in less than an hour. I usually do my shopping after dropping the prescriptions off and get it done just before I leave. Overall highly recommended.

I have genuinely never met any meaner and rude pharmacists in my life. They are consistently late on prescriptions and get really rude with patients who want to pick up their RX the day it’s supposed to be filled. I’ve been on the receiving side of their behavior and I’ve seen this treatment towards several other people while standing in line. The pharmacists snap at patients and make us feel stupid for relying on the text system when their phone systems are faulty. Honestly go to another pharmacy or the Kroger on Lombardy because they’re much nicer when being communicative. Kroger either needs to hire more competent pharmacists or train them to have some sort of customer service, or PAY THEM MORE. Nothing is more unsettling than picking up my prescription drugs from someone with a bad at

Great pharmacy! Friendly staff, knowledgeable pharmacists who are always ready to answer questions, quick refills. I used to wait in line at CVS for 20 minutes every time I went. There is rarely a line at the Kroger pharmacy, and if there is it moves quickly. There have been a few times I've had side effects from medications and the pharmacists have been such a great resource. Thank you for the wonderful customer service!