Kroger Pharmacy

I wish I could give the store 5 stars but I saw a roach in the display stand of snack food by the dairy area. The store is merchandise so nicely and shoppable. The few employees I saw were friendly and helpful. Most things were in stock. And the ultimate pro of this Kroger over others, their prices scan correctly and match what's advertised in ads/online/ticketed on shelf. Great job

Krogers is my favorite grocery store. Great Staff.

Friendly staff, terrible automation. I've been using this pharmacy for many years because it's close to home. The staff is consistently helpful and friendly, but their systems keep dropping my daughter's secondary insurance on a nearly monthly basis. Additionally, their automated phone system is garbage: it either doesn't work or goes to spam so we never get notifications about refills or questions from the pharmacist.

Pros: short lines and the staff are friendly Cons: My doctor and I seem to have trouble getting my prescriptions fulfilled here. On one occasion, a cashier accidentally deleted my entire profile so I had to wait 45 minutes to get it created again and have my Rx's completed. Another time, they counted 6 of 90 pills as a complete refill(they were out of my medication) which seemed to cause massive confusion, which led to many calls to the pharmacy and my doctors office. This last time they didn't respond to my doctors voicemail leaving an Rx, so the next day I had arrange for my doctor to call in the RX again. In general, it seems like the staff just throw their arms in the air when my prescription isn't in the computer, when my doctor did in fact call it in. It seems like everyone is new

I went to Kroger pharmacy to pick up a last minute prescription for a sick friend. I got there a few minutes before 8:00 pm and was at the drive through. They would not answer the call. They made it seem like they answered and hung up before I could talk with anyone. When I recalled them there was no answer. I do not use this pharmacy but was trying to help out a sick friend. If a pharmacy says they are open until 8 pm I expect them to answer prior to or up to 8 pm. They would not answer. I felt they were more interested in going home then providing service to the customer. Now I know why I do not use this pharmacy. CVS would have waited on their customer through the time they stated they would be there. Shame on Kroger pharmacy. You seem not to care about your customer.