Kroger Pharmacy

Switched over here from small Kroger on 2351, have a had a great experience with Aaron and staff. Fantastic service and patience explaining meds and cost effective solutions for me. Couldn’t recommend more. They need to re-train the staff at the other Kroger. They are compassionate and the male staff treat you with respect and realize they’re tasked with helping their customers during one of the most traumatic experiences of a lifetime.

I have had multiple things/troubles come up (not with them specifically) and the staff here has ALWAYS been patient and kind with me. They have gone above and beyond several times as well to help me with getting things filled, finding the appropriate medication and even providing a dose or two when I or my child did not have something filled in time. I feel well taken care of here.

Went to pickup prescriptions, and they had my insurance wrong in their system. I was told I would have to call to fix it. I have never had this problem before. I asked why it would do this all of the sudden. The pharmacist came over and spoke to me incredibly rude telling me it was my insurances fault and basically dismissing me from the counter. I wonder if he would have been so dismissive and rude if he were dealing with a man.

I filled here for 3 years... I absolutely adored the staff... only to be told I could no longer fill at this pharmacy for an apparent misunderstanding between my sister and them. Needless to say I was absolutely heartbroken. And to make matters worse, I needed to fill an antibiotic. But i didn't know my insurance details and when I attempted to ask Kroger RX to at least assist me in providing me necessary basic filling information so that I could fill my script across the street at Walgreens they were beyond rude and very impersonal to a patient/client of multiple years.... There was no compassion, no understanding... And I'm sorry, but I deserve and expect quality customer service, and after EVERY MONTH for 3 YEARS this was how I got treated...

Went in to get flu shot at 9:30am saw big 3x3 sign saying temporary hours now 10am and first hour is for covid vaccination. Standing at counter while reading sign pharmacy tech made eye contact but said or did nothing. So after reading left and returned at 11:30 am then tech staid we only do vaccination between 9-10am Their sign clearly says open at 10am this is second time i have went to this pharmacy with weird hours of operation will never take my business there again. Went to Target walked up got my flu shot right away