Kroger Pharmacy

My favorite pharmacy! Everyone here is so so welcoming and always make me feel like I matter to them. Thank you.

I just had surgery so obviously that calls for medication usually. Well my husband went to get my medications since I obviously was not feeling up to it. So he goes in a good hour after my surgery has ended and is told he will have to come back in 30 minutes. Fine whatever I’ve been told that before. So my husband goes back an hour later. Since I’m not there and he doesn’t have my ID he can’t get my medication. Now that would be fine and dandy if I don’t know…they told us when he went the first time??? Now I’m in serious pain and my husband has to come back home and back to Kroger for the THIRD time. the lady who I talked to was totally rude and has no business being in any kind of customer service roll. Go to Walgreens I’ve heard so many people switch because of Kroger messing something u

This place is run by absolutely incompetent staff. Extremely unhelpful and blatantly inexperienced in customer service or pharmacy administration. After 3 weeks of roundabout phone calls and searching for a number that was on the insurance card I originally gave them, multiple times, my prescriptions have been filled. I am beside myself. This has been the most frustrating pharmacy experience I've dealt with. If you value your time go elsewhere.

I typically have very good experiences at Kroger Pharmacies, but not this one. They only had enough to give me a partial fill of a child's antibiotic and said I could pick up the rest the next day. I only stopped at this Kroger because I was in the area but I don't live close. I called the next day and they still don't have it. This has been an unreasonable inconvenience to get a child's antibiotic from a pharmacy. Stay far away from this one.

Whoever the young man in pharmacy is - he needs a raise. I have been in tears trying to get antibiotics for my daughter because Walgreens closed early for an emergency we didn’t know about before we had her prescription sent. The urgent care we went too wouldn’t answer the phone or the door at 7:58 to help send it elsewhere and she’s been crying in pain for about 4 hours (tylenol and motrin aren’t even helping). He was the only one who was incredibly nice and showed concern and care. We will definitely be going to the kroger pharmacy from now on. Thank you.