Kroger Pharmacy

Absolute garbage customer service. In town for work and i live outside of state. Told i couldn't refill scripts and they canceled transfer to closer pharmacy. Called in, pharmacist was throwing a fit in the background instead of figuring out my situation or even asking questions about figuring out what's up. Pass. Wont EVER deal with this again. Not worth the headache or frustration. Went to closer pharmacy and had absolutely no issues. Thanks walmart. Kroger can pound sand. If I call again I will not be nice.

My absolute worst experience at any pharmacy ever. The staff is rude. They all talk over you interrupting anything I have to say. . I have been lied to about my medication the cost my insurance and the time it has taken to even fill it. My 2 nd time in 40 years using this pharmacy and it will definitely be my last time. I was treated with judgement and talked to as if I have zero integrity. Do better at being a human.

Update 12/13/21 Update 12/13/12 what a mess it has been. If I only has the time to update more often. Pharmacy manager A.C. refused to fill meds on a Sunday night because she did not have time to count . I explain to her that I am leaving town before the pharmacy opens and she told me I would have to change my plans. I asked for her managers contact information and was given 1800 kroger. I'm sure she think I have forgotten but nope just busy. It's an excuse every single time you go. The employees minus a couple of the really nice techs are always rude. The younger gentleman with the hats on all the time is the rudest person I have ever experienced in the customer service industry. We have no switched to a local pharmacy that delivers for free . My scripts are cheaper and the

They never send a text to let us know our prescription is ready. Gave us a time, we showed up and then told an hour later again. Very slow. We are switching pharmacies. Numerous times this has happened. The extra drive will be worth it.

On multiple occasions they have given us specific times the prescription would be ready and when we showed up it wasn't and they couldn't find it. On the most recent trip we were told it would be filled and ready. Came to pick it up 2 days later and were told it wasn't in stock and they didn't know when they would have it. But we were never notified that it wouldn't be in. We will not be going back.