Kroger Pharmacy

Completely unprofessional cashiers checking out my family today. Milk on the conveyor and they wanted to treat my wife like garbage and kept rolling their eyes at her just saying "oh it's the customer, the customer's always right" then grin at each other. I am furious right now! They better be glad my wife handled this and not me or I would call corporate and someone would be losing their job.

The staff at this pharmacy are rude to customers. My doctor sent my refill to my previous pharmacy accidentally. She was able to resend it to the Kroger pharmacy the next day. Once I arrived to pick up the prescription, I was interrogated as though I was trying to illegally obtain my medication. I have chronic pain and my medication had run out the day prior to my doctor's visit. They acted like I had done something wrong and told me it was too soon for a refill. After explaining, I called the previous pharmacy and cancelled the scrip there so that Kroger could fill it. It is NOT their job to be snarky and judgemental. It does NOT take an hour to fill medication. I WILL be taking my business elsewhere.

For the second time I'd tried to utilize pharmacy services, and they failed!!!! The first time was a few months ago and I was in excruciating pain due to nerve pain. The Urgent care Center sent my prescription there twice only to be told that they did not have them. After calling the Urgent care multiple times, I finally asked that they send it to a pharmacy in Macon, GA. After getting to the pharmacy in Macon to pickup the medication, I was informed that the Rx had already been filled( you guessed it) at the Hamilton Mill Kroger! After waiting an hour for the pharmacy to call Buford to request that they reverse the Rx processing, On Day 3 of experiencing excruciating pain, I was finally able to get the medication. Well today I arrived to get the 3rd dose of the vaccine and I was interro

According to my doctor's prescription, I needed a certain quantity of medicine. However, when I went to the pharmacy, I found out that they did not have a bottle size that could hold the complete quantity of medicine prescribed by the doctor. Consequently, they provided me with only a partial amount of medicine, which was not sufficient to complete the treatment. As a result, I had to go back to the pharmacy to request another refill and pay the same amount again, even though it was not my fault that they did not have the appropriate bottle size. This meant that I had to visit the pharmacy twice for the same medication and pay twice the original cost, which was a significant inconvenience for me.

The pharmacy MANAGER took 5 hours to get a prescription filled. Because my surgeon’s office hadn’t received a call from the pharmacy to clarify the RX, the pharmacy MANAGER called my surgeon’s office liars! Then threw my things and said he wasn’t going to speak to me. Really? His behavior is unacceptable. Kroger, you have really slipped in customer relations. Moving my business and prescriptions!