Kroger Pharmacy

I switched from Walgreens to Kroger maybe 1 to 2 years ago because Kroger carried my prescription much cheaper. I just noticed all the one star reviews. I’ve never had an issue here. Also, there was a review saying that they couldn’t fill the prescription through the app here at this location. That’s all I ever do is use the app or the website and never had an issue. I think the longest I had to wait ever was maybe like 10 minutes inside. Remember they have a drive-through as well! Usually, there’s not more than a few cars in the drive-through.

Never had this many issues at any other Kroger pharmacy location . Between can’t find my insurance , can’t find my prescription to 5 more mins not ready yet. These guys don’t know what they are doing every visit has been an issue . Moved prescription to Austin landing location and never had an issue since.

Terrible! Longest wait for any pharmacy in town. Unbelievably slow. UPDATE: IT’S NOW EVEN WORSE! Hard to believe it, especially given the huge number of negative reviews, but this pharmacy is now even worse than it used to be. One star doesn’t do it justice as this is too high. Zero stars would be more appropriate. We received a message from their new automated system telling us a prescription was ready to pickup. But once at the pharmacy we were told they hadn’t even got authorization from our doctor. I called my doctor’s office and they confirmed they HAD authorized the prescription. Tried again the next day, but the line was backed up to the entrance of the store. Same result again today. The attached photo shows the length of the line today. Waited 10 minutes to see the line hadn’t adv

You can tell everyone who works here despises the entire experience and you for *daring* to pick up your prescription. Only reason I use it is for convenience.

They are always pleasant and helpful, it is busy but that’s not their fault, they move as fast as they can and stay professional and friendly.