Kindness Animal Hospital

I am very disappointed to have to write this review, as I was a loyal customer of KAH for 10+ years. I have seen Dr. Rosenblatt, Dr. Jarbeau, and my favorite Dr. O (who is no longer there) Even when I moved from Boston to Lowell, I continued to drive my two senior cats to their practice because I did not want to change care at their age. In August I brought one of my 16 year old cats in for noisy breathing. It had been getting worse and while I wasn't interested in drastic treatment at her age, I wanted her to be checked and to receive guidance and if nothing else some advice on palliative care. I saw Dr Motameds who must be a recent addition. She provided an antibiotic to try. When it didn't work (as I think we both expected) her response was yes, it is probably a mass and would need

Have been taking my dog to Kindness for the past five years and they've always been great. They have very caring vets and techs who take good care of my dog. I always recommend Kindness when someone asks for a good vet.

We urgently took our elderly kitty in after having a poor experience with a veterinary office we had been using for some time. The positive reviews brought us here and I’m so glad we moved. We were treated with such care and support. They were very transparent and showed genuine care and concern to help our sweet girl feel better. Ultimately, she was in pain and we had to make a tough decision. They guided us through the process. Despite only visiting the one time, they frequently checked on us and a week after our sweet girl passed, they sent a handwritten thoughtful card from the whole team. This touched our entire family deeply. We already planned on having our pup move here as well but this just reinforced our decision. Thank you to Caroline, Susan, Sam, Veronica, Caitlyn and Robin. Yo

I went here to get my kittens checked up for an initial exam. The front desk staff was nice and kind. The doctor, whose name I don't remember because she rushed through the appointment, barely checked the cats and was dismissive of my questions and concerns. Only weight and heartbeat was checked, and also they clipped both cats nails, reluctantly. I feel like more could have been done for the cats and to ease the stress of new cat parents. It felt rushed and cold. I thought that the paws would be checked out, the coat of fur could be assessed, maybe check their eyes and ears? I know Healthcare for humans is a mess...but cats too?

Dr. Geoff and the rest of the Kindness Animal Hospital team are the best! They are very knowledgeable and compassionate. I always appreciate how they take time to explain the plan of care, and make sure all my questions are answered. Highly recommend!