Kettering Health Washington Township – Emergency Center

A waste of time here staff no help have you sitting forever while they all just sitting chatting in the back talking about the patients & whatever else. They bring you in the room waiting forever after already taking forever in the lobby. The ladies got nasty attitudes for no reason & lying on my paper work saying I refused sp02, pulse & bp. I wouldn’t recommend. If I could give 0 star I would.

Its very sad that there is no CARE in thier healthcare, when trying to talk to the doctors and nurses they will not listen they automatically categorize me before they hear my concerns, they have no idea the fear people have coming in to not even be heard for example I could of told the doctor im having chest pain dizziness, shortness of breath, rash, fever and im bleeding and that im really anxious about all of my symptoms, thats all they hear is anxious, its in my head im having a panic attack and ill be fine..I want to say but wait you didnt address or hear the other symptoms????!! They immediately want to put you in a category and if your symptoms dont fit they will just say its in your head, or their other favorite thing to say that its a virus because there is no way to prove that an

This whole process was frustrating. *Keep in mind I'm on a time table because I'm on a narcotic that will eventually wear off.* We scheduled an appointment for a xray procedure a week ago. Then, the DAY before, a lab appointment was scheduled for me with no call or context so I had to call the hospital and find out what was going on. That was an appt for a UPT. First of all when you walk in for an appt, you can't just go straight to registration. You have to stop at the information desk, without any signs or directions, so we're just supposed to know that? It's an information desk, not a check in desk...then we get to registration and go to the lab. So, the lab appt that was scheduled for me wasn't complete. The lab then says we don't have an order for what you need done, go back to regist

So the staff was great but I thought hospitals generally check rooms for people’s belongings they may have left. I was in the emergency room and generally when you come in you are not in the right head space dizzy in pain whatever. I was worried about my baby I’m pregnant. I only realized the next day I had left my wallet at the hospital I checked my doorbell camera from when I arrived home just to make sure and I didn’t have it. I called the hospital twice and the lady I talked to was very nice she was really trying but then I was told I that they thought my wallet got mixed up in the linens and thrown into a dumpster to be sent out.. WHAT. Do the housekeepers just come in and ball everything up they don’t check for stuff left behind? Or did the housekeeper steal my wallet.. it was quite

The nurses and doctors laughed at me. I've been seeking help but they won't do anything. Waste of time.