Kensington Healthcare Center

I would rate this establishment a minus 10 if possible. This place was recommended to me. Before I chose them I met with the administrator and director. I was lead on what seemed to be a great tour while hearing great news about the place. The building is very old and smell of strong urine. That should have been a red flag, however I choose to continue with the tour. Upon getting to the floor my love one would be stay on. The smell was better and the room was decent. After meeting the physical therapy team i knew that was the place for him. After about a week my love one was having issue with the nurses on his floor. Not coming to assist with his needs for hours at a time. I would call the nurse station only for the phone to constantly ring. I started popping up almost everyday. There woul

My mother is currently here and I'm looking for better options. Please don't bring your loved ones here. They only provide showers 2 times a week unless your loved ones can shower themselves. I was even denied access to give my mother a shower. Even when I finally gained excess to the showers they were dirty.The nurses are rude and disrespectful. I witnessed multiple nurses verbally abusing the residents here. Social Service admins don't reply to emails or answer calls. I've asked for multiple health reports for my mother and nothing. I've called the director the of the building but still nothing has helped. I'm currently looking for another facility because it's no way possible this place should still be up and running. This building is old and unsanitary.

My sister has been at Kensington for almost 3 years and the nursing has been excellent. They take very good care of her. She's had medically and they are always on time to attend to her. They clean her well. Don't let her get bed soars. she get constant care and we are happy

Hello this.place is the.pits people fall.and know one comes to.help i.have videos of many accidents in here on my phone, people lay in they Bm for hours,and know.one.comes around to.check for hours,they are a few good GNA and nurses. I have had two room mates that passed away in my room by the time someone comes it's to late,having a heart attack in.here with.knowone.checking on people it be.to late it's terrible know one should put they loves here ,profit before care wish i.had.someone that cares to look at these.videos but I'll save.them until some one that cares come to.see them

We are absolutely thrilled with our experience at Kensington Healthcare Center! From the very first interaction with admissions, the team was incredibly easy to work with, guiding us through every step with patience and understanding. The staff’s professionalism and genuine care made the transition smooth and stress-free for our family. Most importantly, knowing that our father is now in a safe and nurturing environment gives us immense peace of mind. The center provides exceptional care, ensuring that he is comfortable, respected, and well-looked after every day. It’s clear that Kensington Healthcare Center prioritizes the well-being and happiness of their residents. Our family is able to stop in and spend quality time with him and we go on walks together outside around the lake. Dad se