Kennedy Krieger Institute Outpatient Center

We arrived at 2:22PM and checked in for our annual appointment at 2:45PM it is now 3:55PM and we have yet to be seen by a doctor. We’re told they were a “little” behind It would be ideal to call parents and reschedule if you are overbooked instead of having them wait that long with impatient children. It’s also inconsiderate of other people’s time I don’t have an entire day to waist for one appointment.

I just had to make time to share our day yesterday. My son has Asparagine Synthetase Deficiency less than 20 people worldwide. He also suffers from terrible epilepsy. Yesterday morning we woke up and were instantly dealing with cluster seizures on and off. I gave a couple rescue meds. I decided to try and make a appointment at Kennedy Kriger for physical therapy. In route I had to pull over and give another emergency med. When I made it to the hospital by time I made it to the waiting room he went into another seizure that I couldn't get him out of. I dropped in the middle of the waiting room and scream for help. Within less than 4 minutes we were completely surrounded with 20 of the best doctors in the country. Doctors were pouring off the elevator coming from every direction. It was trul

My oldest daughter has hearing loss and i finally got my answers from kennedy krieger. The audiologist and staff are so patient and kind. The facility itself is always kept clean and the security guards are so very helpful. Also my husbands nephew did or still does go there for outpatient therapy. I dont have anything negative to say. It really is a great place. 10/10 would definitely recommend this place.

Parents come from all over the country and parts of the world to take their children for evaluation and treatment The minute you call and talk to an intake specialist you know you made the right decision to contact KKI. The time they take to answer all questions and explain services is extensive. The facility itself is one of the nicest I seen. Outside they have a therapeutic garden and inside everything imaginable to make this a healing environment for children. If you ever become in the position to take your child there, you got people and Dr.s who care! They get to know you and your family and do everything they can, to help. Parent counseling and support is a big part of service. They also work closely with Johns Hopkins Hospital which can help tremendous in some cases.

Check in desk staff person on 3/16/2021 was rude. She berated me for not remembering to wait in my car for her to call and tell me to come in. I even offered to take my son back to my car to wait but she just said something rude under her breath and told me to “go on to my appointment”. Then when I headed in the wrong direction she yelled at me saying that the elevators were not that way, even though she had not told me the right way to go initially. I am really disappointed in this experience. As a parent of a child with special needs I have enough to deal with on a daily basis, I do not need this kind of negativity when I just made an honest mistake.