K V N Pharmacy

Overall, good experience. In person - great. One time I came in and they offered and suggested delivery so that I don’t have to pick it up. I love that they deliver for free. However, there were a couple of times, I had to call more than once to remind them to deliver my refills because they didn’t come. Over the phone, not always the most productive. I had a hard time hearing the lady that answered the phone, it sounded far away like I was placed on speaker phone. I couldn’t hear her correctly especially when it’s muffled also with her asking incomplete questions, and she got a little impatient. I asked for my new prescriptions to be refilled and delivered, was told “well when it comes in.” I have a feeling I may have to call again to remind 😅.

My family and I have been going to this pharmacy for years, for as long as I can remember. Next door is our primary doctor and the same one I’ve had since a child. Usually, the staff and pharmacy have always treated my mom and I with kindness and been so helpful. Recently I’ve had to move our prescription to a more local pharmacy. There was a misunderstanding and I decided to call KVN to see if they could answer my question (per my mom’s request), but instead, a young woman (voice I’ve never heard before) answered and yelled at me. In her defense she could just be a loud talker, however I felt extremely degraded and belittled just because I didn’t understand her explanation. She just said “we’ve already sent it away” many times. We usually speak with the older male who’s worked there for y

I just went to pick up my prescription from KVN and I want to share my experience. The process was smooth and fast. I gave them my DOB and they had my prescription ready less than 5 mins. Kevin & Cathy was the person that helped me and they were professional and friendly. Overall 5/5 experience! I would definitely come again and ask my friends and family to go here!

Called to have my prescription filled this morning. Was told it would be ready for pickup later in the day. I stopped by at 2:20 in the afternoon and they were already closed even though they advertise being open until 3. Looks like it's time to switch back to CVS.

We absolutely love KVN Pharmacy. We have used this pharmacy for the last 4 years for all 8 of our Assisted Living facilities. Kevin(owner) always answers our questions and helped us professionally