Johns Hopkins Orthopedics

This was my first time ever hearing about this doctors office. Everyone here is so polite, helpful and knows there job! There were numerous surgeons to pick from and I chose Dr. John Wilckens based off his ratings that were outstanding! The first day I met him he told me everything that was going on with my knee and the best thing to do was follow through with having surgery. Dr. Wilckens was very detailed of everything that was going to happen with my surgery. He also gave me a brace to wear at work to relieve some of the pressure I was feeling until my surgery date. The day of my surgery which was on March 28, 2022 Dr. Wilckens came into my room to give the exact rundown of what was going to happen during surgery and what to expect after. He has the best staff working with him to help ke

The practice does not let you directly see an orthopedist - instead they force you to see a PA. I have seen Joshua May twice and have never come across anyone who is so unresponsive. His assistant Lori is just as inefficient. It took them 3 months to obtain and schedule my knee injection. He then told me that in order to reach him quickly I should call the office. I called his office and also left a message in My Chart - he still hasn't responded for over 2 weeks. I am now looking for a medical practice which cares about their patients. Johns Hopkins should be ashamed that this place uses its name.

I recently saw Joshua May PA-C for pain in my knee. After doing an X-ray in the office, he went over treatment options with me clearly. We decided to start out with knee exercises/PT and re-assess in 4 to 6 weeks. After that time, I'm still having pain in my knee. We discussed getting an MRI if the pain continued. However, I haven't been able to reach him to request one. I sent several messages via MyChart that went unanswered. Also, the practice phone number doesn't give the option of leaving a message for your provider. Very frustrating...

The providers are great and I appreciate the friendliness of the staff at this location. However, if you have a billing issue, it will be a nightmare. You will end up spending hours on the phone with their central billing office that is run by incompetent people who give you an attitude from the moment they pick up the phone. First situation I had was when they cashed out the check sent to them by my HRA but didn’t apply it to my account so my account showed a balance, then they LOST the check. None of the representatives could figure out where the cashed out money from the check went nor how to resolve the situation. They kept telling me they will call me back after they “look into it”. Of course no one ever did so I had to keep calling while continuing to receive a bill. I got sick of re

The staff was very courteous and professional. PA Kristen Davis is AWESOME! She listened, became familiar with my current medical history and went the extra mile to coordinate with my other physicians. I am very pleased with my care and definitely recommend this practice.