Johns Hopkins Brady Urological Institute

My technician made this awkward test into an almost pleasant experience. She was calming, informative, and very professional. Wish all medical facilities were this organized and considerate. They clearly are trying to put their patients first.

I was left in a room with no clothes on my lower half, legs in stirrups, for 45 minutes before I got up and asked what's going on and where Dr. Wright is. I arrived on time for my 8:30am apt and waited there on the small table with my legs in stirrups, cold, all to find out that he's already running an hour behind. (It was more than an hour though, and I was only the second person on his list for that morning). Humiliated, frustrated, and feeling pretty awful about the whole experience. I will never recommend this doctor to anyone. No value for any one else's time, but you better believe if you're 15 minutes late for your appointment they will tell you to reschedule. That's nice, isn't it?

Timely, courteous, and efficient intake (Leeper). Thorough interview by Tracie Cometa with high quality answers to my queations.

Professional