Jacksonville Complete Dentistry

I normally don’t write reviews, but I believe in giving honest and constructive feedback — especially when it involves something as personal as your smile. I have been a patient at Jacksonville Dentistry for years, and I want to start by acknowledging the dentist himself. My recent visit meant more to me than the office may realize. Dental work can be emotional, vulnerable, and deeply personal. Instead of judgment, I was met with professionalism and compassion. When he said, “I want to give you back your smile,” that genuinely touched me. Thank you for restoring not just my teeth, but my confidence. I am truly grateful and looking forward to seeing my full smile again in a few weeks. That said, I feel compelled to address a larger concern regarding the overall customer experience. It is

I've always had great experiences here at Jax Complete Dentistry. From the moment I walked in, the entire team made me feel welcomed, comfortable, and genuinely cared for. Chery went out of her way to ask about the essential oil I noticed at the entrance just because I was curious, such a small detail, but it really showed how thoughtful and attentive the staff are. Jayla was amazing at setting clear expectations from the start. As she walked me to the exam room, she explained the plan for the day, and at every step she let me know what was coming next, which gave me real peace of mind and made the whole visit stress-free. And Dr. Simon is hands down the friendliest, nicest dentist I’ve ever met. He somehow makes it feel less like a dental appointment and more like you’re just hanging ou

I loved this dentist office for years when I saw Dr. Barker. The hygienist Jessica is great - I have only good things to say about her. However, I saw new dentists my last few visits. At my last visit, I was told I needed 4 fillings at once after never needing any. I had 2 of them done, but then the office stopped accepting my insurance. I went to a new dentist in-network to get a new treatment plan for the other 2 teeth. The new dentist stated I didn’t need any fillings and the 2 that Jacksonville Complete Dentistry had done were so surface level it was more like a sealant and one was a sealant with stain remaining underneath. So caution - get a second opinion if you go here and suddenly need a lot of work.

Great experience from start to finish. Friendly helpful staff. Quality of care top notch. My dentist “Sam” was awesome. And the billing process was thorough and well explained. This will be my dentist office from now on.

Dr. Sam Posze at Jacksonville Complete Dentistry is truly exceptional. From the moment I walked in, he was extremely professional, kind, and went far beyond the call of duty to educate me every step of the way. Because of past horrific dental experiences, I was absolutely petrified to have any dental work done. Dr. Sam was incredibly understanding, patient, and took extra steps to ensure I felt safe, heard, and comfortable throughout the entire process. I was also extremely impressed by his communication with his support staff and how seamlessly they worked together as a team—it was clear that mutual respect and care for the patient are top priorities in this practice. Dr. Sam exemplifies what a compassionate, ethical, and highly skilled dentist should be. I cannot recommend him and Jacks