Jack D Steele Family Dentistry

I have never had an issue with clinical staff, however it is always a negative experience when dealing with front office staff. Any questions, scheduling, making payments, or making any other requests is usually met with rudeness and a complete unwillingness to be helpful.

If I could give a negative review I would. Was told no matter where the pain was they would fix one tooth that they wanted to which they in turn completely screwed up. Gave someone else the authorization to my medical records and was told "they are an adult and can call themself" when said person tried to. So now I have to go pay extra money to get their mess ups corrected.

LOTS OF ISSUES. The doctor has tried to work on my teeth without gloves in the past, he uses profanity while working on your teeth around both adults and children, he talks poorly about his staff, and isn't very gentle. Also, I recently moved in May of 2018 - I had called and updated my address with his front office staff in May and was told it was "taken care of" then in August I received a bill and a letter implying that I was withholding payment due to not being satisfied with the care he provided and if that was the case I need to call him so we can discuss it. The letter was also threatening to drop me as a patient and to hurt my credit rating when I had called to update my address the WEEK I moved and his office failed to update the address. After all my past issues with the office

I’ve been to a handful of dentist that were not great at all but honestly feel very taken care of when I come here! I always look forward to going to the dentist because they are great at their job and so very friendly :)

Ted Lanane gets his teeth did here.