InterMed at Portland

In the 33 years Ive been a patient at Marginal Way Intermed, I have nothing but praise. Though at one point the call system was poor. I had the best care there could be by Dr Atkinson. She was a top notch Dr. Unfortunately she recently retired. I have yet to meet my new physician but she was hand picked by Dr. Atkinson. I'm feeling confident she will be good. I would never go elsewhere. From the moment I check in I have a terrific experience. I'm grateful.

Since day one, I’ve been so grateful for Dr Leavitt and Dr Maud. The compassionate, understanding and kind ways they attended to my/our family needs. Through out my pregnancy, me and my husband felt actually cared for there. Front desks receptionists always so nice and wonderful. A few nurses and ultrasound tech were also great too. To sum it up, we made a great choice by going to this place for our needs. Truly, thank you thank you.

My husband served our country. In return, our family receives ChampVA — a federal health insurance benefit administered by the U.S. Department of Veterans Affairs. It is not a fringe or obscure plan — it is coverage earned through real sacrifice. To be turned away from the InterMed practice simply because they choose not to accept ChampVA was a gut punch. We aren’t asking for special treatment. We are asking to be treated like any other patient. When a medical practice chooses not to accept insurance that covers veterans’ families, it sends a clear message about who they value — and this practice has sent the message loud and clear that military families are not valued. I urge InterMed to reconsider its insurance policies and think about the veterans and military families in this communi

Monsieur Daniel Loisoille is warm and personable. He takes time to get to know his patients and cares deeply about their well-being. I give this medical practice a 3 out of 5 for two reasons: 1. - Receptionist conduct: Some of the receptionists lack basic communication skills and, if I may add, cultural sensitivity. During each of my visits, I am asked who my doctor is. I mention Dr. Loisoille and typically pronounce his name in French, as that is its original form and I speak the language. The staff often feel compelled to correct me pronunciation and anglicize it, which feels dismissive and unnecessary. 2. - Organizational issues: The reception team also seems disorganized and surprised by routine requests like scheduling a blood test. This past week, I had a blood test, a glucose test

I called several time to billing department to appeal a bill over the span of 5-6 months. The first three people to answer told me they would send appeal paperwork, but I never received it. The fourth person to answer explained to me that they don’t have appeal paperwork, she instead sent me to another admin for the doctors office, who was entirely confused on why I was sent there at all. After being passed around to several people I was told a manager would call me ASAP. When I still hadn’t heard back 3 weeks later, I called the number provided and they had no information or reason for why I would be calling. I then continued to call billing but was told I had to wait for a manager to call me. She was always out of office or had called me but I didn’t answer (there were no missed calls on