Ideal Dental Northeast Dallas

I can't say enough on how kind Ms. Carolyn was to my daughter 5 STARS is not enough!!! My daughter had her four extraction done Friday was in alot of pain come to her appointment today Monday immediately Carolyn was understanding so gentle on replacing her bands. She expressed and understood during the replacing the band she would stop and say “ mija are you ok” continue placing bands. My daughter jaw was still sore. We were waiting on doctor to come in the waiting process Ms. Carolyn we step in to check on us.This is actually our second time that Carolyn attended us both times has been amazing. We chat about our days shared pictures, I felt that we were friends for a while my daughter and I just love her. Highly recommended! Ideal Dental especially when it comes to Ms. Carolyn assisting

I'll be honest — I am not a fan of going to the dentist. I've always dreaded it. But from the moment I walked into this office, that changed completely. Diana at the front desk set the tone right away. She was warm, welcoming, and genuinely kind — not the rushed, impersonal reception you get at a lot of offices. She made checking in feel easy and comfortable, which goes a long way when you're already nervous. Dr. Chung was excellent — skilled, professional, and reassuring throughout every procedure. Knowing you're in good hands with your dentist makes all the difference, and Dr. Chung delivered that confidence from the start. Then there's Evelyn, the dental assistant. I cannot say enough good things about her. I came in needing three root canals — two on my first visit and a third on a fol

My daughter had her first appointment here today and the whole staff was wonderful, gentle and patient with my 4 year old. I love that they spoke directly to my daughter and they let her know they’re every move so she wouldn’t be afraid and my daughter was able to understand what they were doing which helped her stay still and calm and happy. Will definetly be coming back! ☺️

I feel like this is a big enough issue to leave a review to warn everyone about the potential of this dentist office wrongly charging their patients large amounts of money for errors the business makes. I got my wisdom teeth removed in January of 2025. The service itself was fine and didn’t have any issues with the procedure itself. the dentist and staff were pleasant and kind - I have no complaints about that aspect. HOWEVER, I went in and paid them $1,500 at the time of my appointment for the removal based on my insurance coverage. Everything was fine and I was sent on my way. It wasn’t until 12/4/25 that I began receiving texts and emails stating that i had an outstanding balance of $1,442.00 to pay. Convenient that it came at year end.. when it’s time to balance the books and settle

Every time I have an appointment here I am sitting in the waiting room for close to 30 minutes. I had an appointment scheduled last Tuesday for a clean up and they had me waiting for 40 minutes before they told me they couldn’t even do the clean up because their machine was not working. I got rescheduled to today and as soon as I come in they tell me that the dentist has left for the day. I didn’t even receive so much of a text for a cancellation. The front desk staff is a joke, all they can do is give ingenuine apologies. Place really needs to get their shit together