Ideal Dental Midway Crossing

I’ve been visiting Ideal Dental of Midway Crossing regularly, and every single time the experience is awesome. The staff is always so friendly, welcoming, and professional, and they really make you feel comfortable from the moment you walk in. Doctor Khan is truly the best. She is very kind, patient, and great at explaining everything clearly. You can tell the whole team genuinely cares about their patients. I’m always very happy with the care I receive here and highly recommend them to anyone looking for a great dental office!

The dentistry at ideal is the best I’ve ever experienced in my entire 72 years of dental experience. The dentist actually showed me exactly how to floss my teeth the proper way, the importance of incorporating the use of a water pick. Upon my last visit, the hygienist told me my teeth were in excellent condition and I’m 72 years young. I always get compliments on how white and healthy my teeth look. Thank you very much Ideal Dental Midway. My daughter and her family plans to start going there. Excellent customer service as well.😊

This is, without a doubt, the worst dental office I have ever been to. My experience began last year when I went to them for an emergency dental infection. I ended up needing an extraction for the infected tooth and a root canal on another. At that vulnerable time, the office staff/dentist strongly pushed me to get a partial denture to replace the extracted tooth immediately, making it seem like I shouldn't leave the office without one. Trusting her, I paid for the partial. However, I was never informed that I would need additional, dental work before I could even be scanned for the partial I had already paid for. Because I rely on public transportation and chose this office for its emergency services, it has been difficult for me to keep appointments. When I asked if I could transfer m

BEWARE! On my first visit I did full x-rays and they tried to tell me I had multiple cavities that needed immediate attention. They wanted to drill into my teeth that day. I have never once in my life had a cavity. This type of recklessness can cause life long harm. I refused the drilling and had a simple cleaning done. Against my better judgment I returned 4.5 months later for another simple cleaning. They refused to clean my teeth without doing another full set of X-rays. When I reminded them X-rays for adults are only suggested every 1-2 years, they claimed I was wrong and it was required every 6-months. Again, this was only 4.5 months later, yet they refused to clean my teeth. So I left. Please be careful, these are dangerous people.

I highly recommend Dr. Khan. She's very detailed and takes the time to explain everything clearly. Cristi was also great, very efficient and helpful during my appointment, making sure I was comfortable and had everything I needed. And Hilda at the front desk is always so welcoming and efficient! She's quick to answer the phone, handles insurance questions with ease, and always has a smile. The whole office runs smoothly, and you can tell they really care about their patients. Best experience I’ve ever had in a dental office