Ideal Dental Garland

Got right in at 8:30 a.m. as there was no other patients in the office yet. Was greeted right away by the lady who did my X-rays and she did a great job as I have a small mouth and torid, which gets in the way. Next, a gingivitis check, then soon after was greeted by the dentist who was very sweet and suggested I have a chipped filling fixed and she noticed the beginning of one cavity. Then I sat waiting and waiting. I finally had to tell them I had another appointment to be at and needed to get my cleaning underway. I was told I would be seen next. All of a sudden the gentleman from the front came in with a clipboard informing me of the two procedures I needed done and how much I’d be responsible for. I wasn’t happy. I can discuss that after my cleaning. It’s my opinion they had me sittin

I always have a great experience here. Everyone is always so kind, caring and thorough. Mary did my deep cleaning and she did a great job at making me feel comfortable. 10/10 recommend!

Don’t waste your time. This place is just like all the other little pop up clinics that tell you all the things you need to get done immediately and then charge you more than what your insurance charge is. They add additional ridiculous charges- it is all about money making! You are better off getting a good PPO plan and going to a selective Good Dentist, who truly cares about their patients!

My experience at Ideal Dentistry – Garland was extremely disappointing and upsetting. This was my first time getting a crown, and the entire process was far more difficult and painful than it should have been. I had to return three separate times just to have my temporary crown reattached, as it would not stay on properly. The first time I left with my temp crown on, I could feel that it was loose but I wasn’t sure if that was normal. When I finally came in to have the permanent crown placed, the experience was terrible. I was in so much pain that I began crying in the dental chair. The procedure was performed by Melon Nega, DMD (General Dentist). Despite being given six numbing shots, I could still feel significant pain. At one point, I was instructed to raise my hand if I was hurting.

Horrible experience with braces. There’s a big problem with staff retention- we cycled through 4 different orthodontists in 3.5 years. Braces were on a year longer than the treatment plan specified. Appointments were hard to get because orthodontist was only in the office two days per month. Wait times to be seen were often high- 45 minutes to an hour.