Huynh & Associates Inc

My experience with this dental office was as follows: The receptionist and dentist yelled at me when I tried to ask questions that were relevant to the claim/billing, as well as the process of treatments. Indeed, they are very rude and unprofessional, especially the receptionist. The dentist is nicer, and his skillset is fine. Their billing and claim system is very inefficient, took them almost a month (while another dentists I went took just a few days) for the claims went through to insurance without any error after a few times of correction. A thing bugging me the most is that even in-network providers, but this place forced me to pay a cost exceed the cost that insurance allowed and paid (which is very odd). The worst part was they ignored everything that said in the Explanation of Ben

Dr. is filing false claims to the insurance company. Only reason how I know is that we went to a new dentist for some dental work and ins co said it was already done by this doctor, which in fact, we have not. When our insurance company called, he talked to the insurance company himself (which I find very odd) since he has staff to do that. He told the insurance co that they "mistakenly" sent in a "claim" instead of an "estimate". How many times has this office "mistakenly" done this? We would have never known he did this if we didn't have the same procedure done at the new dentist.

Worst service I have ever experienced! The receptionist who is actually the dentists wife is extremely rude and does not allow you to speak. She hangs up the phone when you are mid sentence. Do yourself a favor and find another practice

This doctor is very nice. However, the receptionist is very unprofessional and rude. She yells at patients, she doesn’t let you speak, she hangs up on you, and then on top of that has such a nasty attitude. With all these horrible reviews about her, I am astonished as to why this doctor keeps her around. She is hurting his business. She needs to be fired. Will never recommend this place or ever go there again.

They don't deserve a star. Came in for the first time for an exam AND cleaning. They checked my insurance, accepted it, and ONLY gave me an exam and told me to come back for the cleaning. Nearing the day I'm supposed to come back for the cleaning the wife (receptionist) told me my insurance is no good and I don't need to come back to finish with the cleaning. A statement from my insurance verified they charged for the whole exam AND cleaning service. Despicable to say the least.