Houston Methodist The Woodlands Hospital

My 82 year old mother had an appointment with a Creekside physician. It was for an injection to be administered by a nurse. The appointment was scheduled for 1 pm but we were told to show up at anytime. We arrived at 11:30 and still hadn’t been seen at 12:30. When we checked what the wait was we were told by the receptionist the the nurse was at lunch and just 10-15 more minutes. 30 minutes later no one had come and we asked again what was the issue. Now it was that the physician had not approved the visit!? The visit has to be scheduled via messages as the system will not schedule a nurse visit. You can’t call and speak to anyone re: getting a visit without playing phone tag. We did not insist on this day and if they wanted her to come AT 1 pm they should have communicated that. Instead t

I've been to this hospital for imaging and a an ER patient and highly recommend this facility. The people here have been kind on each of my visit but this recent visit was my longest stay. I'm so incredibly thankful for the care I received this post week. Noemi in the ER was spectacular! She was calm but moved with purpose and she was super kind. Her calm demeanor and steady voice was reassuring in such a high stress situation, she seemed very experienced! Hedi and Neal in the ICU were a delight! I'm so thankful to have been in their care! They were both personable and great caretakers! They were thoughtful and really made my time there pleasant. Thank you to the rock stars that were there for me, from the check in lady that identified a need for quickness, the people who got my IVs in and

My experience here with momma Carolyn was so excellent the nurse staff Miriam and Cherry was awesome they went above and beyond care for mom. The best part is they said it was their job this isbery rare from my recent experiences at other hospitals this hasn't happened people are very rushed and non caring. Not this crew and this hospital service is e excellent

On January 14, 2026 I had a heart cath at the Cath Lab of Methodist The Woodlands Hospital. From the the time I entered the hospital and checked in, until the time I checked out I was treated with utmost respect. The check in at the Cath Lab with Dee and MO excellent. My RN Nurse Jordan, a complete WINNER! A very caring, compassionate nurse. Absolutely fantastic! To the Cath Lab itself Doug, Jennifer, Sidney, and Chrissy all absolutely, all fantastic, and WINNERS! Dr. Paul Cunningham who administered the test the Greatest, and of course , a WINNER. There are not enough stars that can be registered, wrote on paper, neither in the Heavens above that can be given to these!

Review / Formal Complaint I am writing to share my recent and deeply disappointing experience at Methodist The Woodlands Hospital Emergency Room. What my mother and I encountered during our visit was unacceptable, unprofessional, and far below the standard of care expected from any medical facility—especially one under the Methodist name. Upon arrival, I informed the front desk receptionist that I needed assistance getting my mother out of the car due to her medical condition and limited mobility. Instead of offering help or initiating standard ER support, the receptionist responded with the inappropriate and dismissive question: “How did y’all get her in the car?” Her tone was unprofessional, insensitive, and completely out of line given my mother’s visible distress. After that interac