Hillsboro Health and Rehabilitation

This facility is a joke. I’m in my late 60’s and I spent three weeks here after ankle surgery. The management is horrible. One week into my stay they called a meeting with family and including me seemed to be an after thought. I told them that I should be the first point of contact. Good luck future patients. Anyway, after the meeting management was left with a short to do list and NOTHING was done during my stay. I found it hard to reach someone within the facility and began to call the main desk to reach the staff. Calls weren’t returned and requests I made from nursing could take hours. Menus are ridiculous! They clearly state that meals include fresh fruit. I NEVER was served fresh fruit. Just canned or frozen crap that was hit or miss. Patients received a weekly menu which wasn’t cons

The staff is amazing and they truly care about everyone. My dad had such a great experience there! The admissions lady Michelle is extremely helpful and such a lovely person! Highly recommended!!!!

Needing 5 weeks of IV antibiotics and therapy following surgery, my stay at EmpRes was excellent. The clinical staff were professional and the support staff were caring and commited. We shared greetings, stories, laughter, tough times and life's slings and arrows. I enjoyed my sharing with staff and other patients across the facility. My room had a patio door to a porch and I had the curtains open all day. I even wheeled myself out on the porch to be refreshed by a cool breeze in the sun. Needing 5 weeks of skilled care, I consider myself blessed to be comforted by such caring people. Not the newest facility, I lacked for nothing. God bless the staff at EmpRes.

I had quite a mixed experience here. Some of the staff were very kind and caring. I'm talking about the nurses, Megan, Benson and Danielle, in particular, and many of the CNAs, Jose in particular. I would like to offer a special thank you to Emily, the voice specialist, who spent a great deal of time listening to my concerns and trying to help me with them. I felt that Normam and Teresa, the social worker, were also helpful. Other staff members, in particular the nurse, Tammy, were cold and I wondered how good their care really was. I was never told how to administer the meds to myself through my feeding tube and since it was Tammy's shift when I left, I wondered if she was the one who should have taught me how to do that. She also seemed to be pointedly ignoring me, not even saying goodby

This place is really dysfunctional. My mom's discharge was a complete joke. She was sent home without home health in place and not sufficiently taught how to feed herself through her g-tube🤦‍♂️. In all fairness, some of staff are nice..this place is just the epitome of a dysfunctional Medicare facility.