Hearth Brook

As a caregiver and POA for my grandparents, I’ve had to navigate some incredibly difficult and emotional decisions around their care. After a very negative experience in a local nursing home, finding an assisted living facility that felt safe, compassionate, and truly resident-centered was critical for our family. From the very beginning, the staff here helped make what could have been a traumatic transition feel manageable and humane. They showed remarkable patience and empathy as my grandparents adjusted to a new environment. Like many older adults, they experienced moments of frustration, fear, and resistance during the transition, and the staff met those moments with understanding rather than impatience. They took the time to listen, explain, reassure, and adapt their approach to what

If you’re looking for a facility that genuinely provides assisted living, I would strongly advise looking elsewhere. My grandmother lived here for a period of time, and I had a security camera installed in her room due to a traumatic experience at a previous facility. What I observed was extremely disheartening and deeply concerning—not based on hearsay or memory, but on actual recorded evidence. Approximately half of the staff showed a clear lack of compassion and professionalism. Even more disappointing was that this attitude extended to some administrators as well. My grandmother was often treated like a burden for asking for help—whether it was requesting her prescribed inhaler or reporting burning pain during urination. Instead of receiving care, she was made to feel guilty or “needy

Hearth Brook has such a warm and welcoming feel! The residents seem genuinely happy and well cared for. They have a lot of activities and events for the residents to enjoy along with their families. Very nice place!!

The staff is so positive and upbeat, which means a lot to the guests. Like a warm, comfy hug. And my sister loves the food!

My mom has lived at Hearth Brook for 8 years. I couldn’t imagine any other place for her. The staff and care is wonderful.