HearingLife of Portland OR

I was unable to get the hearing test the first time because I had wax on one of my eardrums and the technician was not an audiologist. I had to go to my physician to have it removed. I scheduled a second visit and that time found out my insurance wouldn’t cover the appointment because they required an audiologist to do the testing. This resulted in two trip to the office which was quite far away from my house. I should have scheduled with an office that had an audiologist to begin with, but I was not made aware of that. I have rescheduled an appointment with Hearing Life where they have an audiologist. I could have saved a lot of time and frustration if I had done that to begin with. The staff were very nice and helpful.

Both the receptionist and the specialist were very nice. I was satisfied with my hearing test results, and felt comfortable being tested.

The staff at the Portland facility on Stark Street were very professional and friendly. I was not able to do the hearing test because I have bone over the ear drum for some reason and need to have that checked out first.

Dixon was very good at answering our questions and addressing my mother's issues. He was thorough and patient. We never felt rushed. The person at the front desk was very friendly and helpful. I would recommend them. 4 stars only because she just got the hearing aids and we still want to see how they suit her.

I am travelling from Europe with band new hearing aids so new to the game. My right aid stopped working which was a little distracting. I called Hearing Life by chance and was told that they didn’t deal with my brand but they were willing to take a look. What a wonderful group of people. I ended up being helped by one of the owners and she was amazing. She had worked with my brand of aid and was very knowledgeable and helpful. She spent the time to give me a class in cleaning and a lot of good info that I didn’t get when I bought them. I was stressed because we have just started our holiday and thought I may spend the rest of it with just one. She was able to fix it on the spot so no new parts needed. She changed my day to a good one. The staff were also very attentive and helpfu