Harris Teeter Pharmacy

Many great feedback from customers the associates are great they are pleasant specially Ms Tracy,Nicole,Ying And The Manager Pharmacist Durmish .. Great job great people and great environments

Today will be the last prescription I fill here. Sat in the drive through for 10 minutes no answer when I hit the button to call 3 times. I had to walk in. 3 of them standing there with no customers. I've had issues in the past. I'm done

It is unacceptable that no one answers the phone when customers are calling about their prescription. After calling numerous times on my way there, I assumed there was a line and very busy inside. Upon arrival, there was absolutely no customers in the pharmacy area. My call, if answered, would of taken less than 30 seconds of an employees time. For those of us who drive a distance for this pharmacy, a little customer service would be great to ensure the trip in is not wasted.

They NEVER answer the phone. My first time filling a prescription I called numerous times to see if my prescription was ready. So many times that customer service answered the phone and walked over to the pharmacy to get an answer for me. The second time dealing with them I called 3x on my way to see if my prescription was ready, got to the store and there was no line! I called while in the store and the 3 girls working stayed huddled together talking instead of picking up the phone. What a way to make customers feel unimportant.

I spent 50 minutes on the phone trying to get through to someone before my call was ended. I don't understand this. The pharmacists are generally very helpful in the store. I don't know if the issue is that they are understaffed or they get too many time-wasting calls. It's been getting progressively worse though over the past year.