Hanson Place Dental

This was my first — and last — visit to this office. I had a 10:00 AM appointment and didn’t leave until 3:00 PM. It took 30 minutes just to receive new patient paperwork, followed by a 1.5-hour wait for X-rays. The X-ray room was dingy, the protective vest had broken Velcro, and the computer kept shutting off while the device was in my mouth, which was uncomfortable and even cut me. After X-rays, I was sent back to the waiting room for another 30 minutes instead of being taken to the next step. When I was finally placed in a room, staff forgot I was there. No one reviewed my X-rays with me — I was simply told I had cavities. The doctor’s bedside manner was poor and disengaged, and I had to move again to another room for a rushed, subpar cleaning. The office was overcrowded and clearly o

How is it possible that this establishment continues to operate? It appears to be exploiting the system, particularly taking advantage of vulnerable individuals, including the elderly and those reliant on Medicaid. The conditions here are nothing short of appalling. Have you ever experienced a long wait for food at a restaurant, only to be served a meal that was subpar and even left you feeling unwell? This place is far worse. I've come across several reviews regarding the front desk staff, who seem to be the only redeeming aspect of this facility. My own experience began with a four-hour wait for an appointment, despite my punctuality. This raises the question: what is the purpose of scheduling appointments if they are not honored? When I finally saw Dr. Gene Shankman, he did not even

They are terrible. The people behind the desk act like they are mad to be at work. It was my first time going to the dentist since having my baby. The place was overcrowded with people waiting to be seen. I went with my baby who was 7 months at the time. They had us waiting for a long time just for a consultation. And then they had us waiting just to schedule follow up appointments. At the time I couldn't sit around and wait anymore. I was then told someone would call me to schedule the appointment. 4 months later and they still haven't called me back to schedule me for the work that im supposed to be getting done. Just a huge waste of time. I definitely recommend going somewhere else

The staff is busy because it seems the office book too many people at once. I arrived at 11:30 and still wasn't seen by the time we left at 2:45, but they made sure they ran the insurance and got paid. For $20 CityTech Dental school does a more thorough job cleaning your teeth. My eldest daughter stayed behind for her cleaning. Their hygienist basically did a quick brush and spray in your mouth, leaving her feeling very unsatisfied. One appointment and I’m back on the search for a new dentist.

I’ve been going to this office for several years bc they provide different dental services and ONLY bc of these services. First, some doctors rush you bc they have too many patients, I’ve even had one who sent me to a specialist and when the specialist wanted to speak to him regarding my tooth, he rudely stated that he doesn’t speak to others dentist and never contacted her back. Last but not least, some of the technicians are really patient, professional and sweet but then you have others that no matter how sweetly you talk to them, they are down right nasty and rude. There are one or two at the front desk that are the worst. They don’t look at you when you talk to them, they don’t give you a chance to ask a question or explain a situation, they are just rude to everyone. There have been