Hackensack Meridian Urgent Care PLUS - West Orange

I came into the HMH Urgent Care Plus West Orange facility for a toe injury I incurred the previous night in a hip-hop step aerobics class. Turns out it was a dislocated toe & had to be popped back into place… ouch! Even though I was in pain & my anxiety was on 100, this was probably the best medical emergency experience I have ever had! Dr. Calise was simply excellent. He is truly working in his gift… compassionate and highly competent care. The facility is pristine… and Patricia PCT and Rachel RN were great too. I truly felt taken care of & that I had the best of care. I’m so glad that I came here & didn't tough it out at the ER. Dr. Calise even wheeled me out to my ride & waved goodbye. What doctor does that?!?!?! This felt more like international medical care than an urgent care fa

Earlier this week I brought my 17 mo. old grandson here to be seen for fever and symptoms of flu/congestion. It was a wonderful experience from the moment I entered the facility. I waited roughly 20-25 minutes to be seen but once brought to the back it was all hands on deck. The physician was very warm and reassuring and the nurse Tyesha( I hope Im spelling this correctly) was wonderful with my grandson. He was not thrilled to be there but she handled him with such patience and reassurance, it put me at ease right away. He was given an antibiotic for an ear infection. The facility is spotless, the staff professional and the communication was great. They all took their time explaining what was about to happen, and carried things out so efficiently. At no time did I feel rushed and was told

Absolutely abysmal. I came in today with a torn ACL. When I got to the center I called inside and asked for crutches or a weal chair. I was promptly denied that request and had to very painfully make my way inside. When I got into the lobby there was literally no one there. I finally found a nurse and she said that she didn't know were the doctors were, she didn't know what time they were coming in and she not only did nothing to help me in literally any way she was extremely rude about it too. Extremely unprofessional and made my injury worse. Would not ever recommend.

Dr. Calise was great , very caring and gentle . I live in Clifton but made my way to this particular location . I was having Shortness of breath and chest pain . It seems this location treats these kind symptoms. Dr. Calise took me himself to the examination room . Right away started working on me . After treatment and care ,he diagnosed me with small blood clots . Treatment was started .I avoided the hospital ,in my particular situation . I am so thankful. Plus all the nurses were very nice and professional.

Great experience! I came in for an urgent matter at 8 am, and everyone at the clinic was incredibly helpful and prompt in assisting me. Shortly after I arrived, I was greeted by Dr. Calise in the waiting area. He was warm, welcoming, and assured me that he would help me once I was checked in. I also want to express my gratitude to my nurse, Iryna, who went above and beyond to ensure my comfort and well-being throughout my visit. Overall, both the doctor and the nurse was amazing throughout my stay. The clinic is clean, modern, and the staff were incredibly friendly and attentive to me. I’m very grateful they bought this location to this area and thank you all for your assistance!