H. Machado M.D. Cardiology

I would give this office zero stars if Google allowed it. The fact that they only have 2 stars is no coincidence—it truly reflects the terrible way they operate. This cardiology office does not value patients’ time at all. Appointments are meaningless, because even if you arrive on time you’ll be left waiting for hours with no explanation, no updates, and no respect. They treat people as if they were doing them a favor, not as paying patients who deserve care and dignity. The staff acts indifferent, careless, and in some cases downright rude. I personally lost two full days of work just to bring a family member here, only to realize it was all a complete waste of time. No progress, no real attention, no respect. The level of incompetence is shocking for a medical office, especially one tha

Review for Humberto Machado Jr. Cardiologist Office – Hialeah This has been one of the most frustrating medical office experiences I have ever dealt with. My 85-year-old aunt is a patient of record here, and we have been trying since July to get her seen by the cardiologist. This is now the third time her appointment has been canceled at the very last minute because they claim the referral is not on file. What makes this even worse is that, before each of the last two appointments, the office staff personally confirmed with me that everything was in order and the referral was there. We were told “everything is fine, you’re good to go.” Yet, when we arrive on the day of the appointment—after taking the time and effort to arrange transportation for an elderly patient—we are told once again

The dr is great and very respectful, but the call center lady and guy are a mess they deny to give records to patients , they also denied to transfer calls to front desk of the clinic or a manager , 3 different appointments and all of them I had a problem with this call center and front desk people not doing what they had to do I even had to call Humana to put on a claim and investigation on that because being a high risk pregnancy and not being able to see doctor or even get my records a week before getting induced is disrespectful .

Bring your referral with you.If they are buissy they tell you you don't have a referral for you so they can finish faster.I seen it happen to other clients and it happened to my dad twise

No problem with this office. Thanks Dirk