H-E-B Pharmacy

I fill my chronic pain. Patches every month at heb. I just had surgery and now im on chemo and the pharmacist manager becky woodway texas tells me well yea your gunna have withdrawals sorry I cannot fill without proper diagnosis when it says it on the box. Also have level 3 Autism and can barely speak. Had a violent meltdown because of what she told me like she enjoyed it. If you take control substance for chronic conditions like I do " I IMPLORE YOU BECAUSE IM A HUMAN THAT LOVES AND CARES ABOUT EVERYBODY. THEY ALWAYS FIND OR WILL FIND A REASON NOT TO FILL YOUR CHRONIC PAIN MEDS. EVERY MONTH THEY DO THIS TO ME. DO NOT FILL HERE IF YOU RELY ON PAIN MEDS AROUND THE CLOCK". THE Absolute worst pharmacy call in my entire life. Totally shut down now because of how insanely rude she was tk me bas

Please, if the customer service button isn't to be pushed in the drive- thru as instructed, cover it. The partners name isn't on the receipt (brown hair, parted down the middle I beleive. This occurred 12/29/25 approx. 3:15pm). I was greeted with "I'm looking right at you, you didn't need to push the button". Unfortunately, my day isn't spent looking at people and not greeting them to prevent the rudeness that came out of her then and throughout the remainder of the transaction. It was unnecessary and not customer friendly at all.

Absolutely rudest male pharmacist I've ever encountered. Im an HEB employee and this is not the place to go! They will refuse your prescription from your doctor. Go to Drug emporium way cheaper and better customer services. Def violated my hippa rights!

I didn't catch their names but I sure wish I did. The times I have been there, nothing but unnecessary rudeness!! Definitely not going back to this pharmacy!

Always check your prescription here & count them before you walk away. They will not give you the full amount, & then say their count is right when you call to tell them even though there is no way it can be. I would give them 0 stars if I could. Totally incompetent.