H-E-B Pharmacy

The Chinese lady (sorry I don’t know her name) shows attitude when talking with customers. I had her two times, both times she showed attitude and seems not willing to answer any questions. She shows get it or leave it type attitude. It was a very nice pharmacy from the opening, I moved my entire family’s prescription to there from CVS. But now I need to reconsider it if I see that attitude again. We or our insurance pay for the medication, it is not a service you provide us.

Y'all are amazing! Staff is always super kind, zero wait time, they are great about submitting paperwork and working with my many doctors. I have a ton of different medications and conditions to deal with and HEB prosper pharmacy makes getting my medications one less stressor to worry about. I haven't found any other pharmacy as great as them.

Fong Mi, the pharmacy manager, is patronizing and rude. Her service is horrible compared to other HEB pharmacies I’ve been to. I would not recommend coming here. Go to Melissa instead. They are much friendlier. If Fong Mi has a question, she should speak respectfully to her customers. I find her to be incredibly problematic and am shocked at the service she is allowed to provide in this otherwise wonderful HEB location.

Came for a vaccine appointment and waited over 20 minutes with no line. Ended up leaving. Guy at the front looked shocked that I had an appointment in the first place. Don’t come here if you don’t like your time wasted!

If I could give more stars I would. The staff is friendly and are very fast of making sure you are taken care. The text updatesthat I get over my phone, take the guessing of when the prescriptions are completed. I am never excited to fill perscriptions but at least I know when I do I have an amazing team at HEB that will take care of me.