H-E-B Pharmacy

The lady I just spoke with on the phone was beyond rude. I called to ask if someone wouldn't mind staying 5 minutes past 8pm so I could pick up my prescription as we were around the corner, and she told me "I mean, you could come but I cant promise anyone will be here. And the drive through WILL close at 8pm, so you'll have to walk inside." That seems counterproductive considering the drive through is fast, but I said yes ma'am I understand, that's the reason I'm calling to make sure someone is willing to stay and will be there, so that it isn't a gamble and we're not wasting gas. She kept scoffing/laughing and said "you can try but I cant promise you" and finally "No, no one will be here. No one is gonna stay". I would've preferred a "Sorry, unfortunately no ma'am we cannot stay" over the

Love using this pharmacy! As great as people here think HEB is, this pharmacy is even better!

I have been going to H-E-B for years. They are the best. They go out of their way to make sure everything is done correctly. My prescriptions Are done correctly. And just about all the time the groceries I need are stocked. Thank you, Heb. And thank you all employees, especially the pharmacist and the pharmacist helpers.

They have been great each and every time I need to talk to them. I know they are busy so being put on hold is expected, I am no more important than any one else. I am so happy I transferred my prescriptions to H‑E‑B. I was a pharmacy technician for years, years ago, and know the workload they juggle, but they handle it beautifully.

Pharmacies tend to get lots of bad reviews because it’s complicated. Insurance issues, drug availability, and miscommunications between doctors and the pharmacy can cause delays. All those things are just part of the deal. As pharmacies go - I think this is probably the best one in the area. Waits are usually short, they answer the phone, and the staff is friendly. This is something you will not get at Walgreens - not by a long shot. HEB is the best there is.