Green Hill Senior Living and Rehabilitation

I had a very bad experience at Green Hill. I went there to recover from a broken hip. At first everything was fine. The facility is a little bit run down but the staff was very nice. I was getting PT and OT 5 days a week and was starting to recover from my broken hip surgery. However... The food was not very good and when I got diarrhea they were unable to accommodate my request for toast, bananas, tea and rice. I had diarrhea for 9 days. The staff discouraged my family from moving me to the Hospital even when my condition had deteriorated a lot. By the time I got to the hospital I was severely dehydrated with kidney damage and had an advance c diff infection which I will not recover from. I am currently receiving palliative care at Mountainside Hospital.

My family is waiting on a refund of over $1,000 from a family member's stay five months ago. Over the past several months, I’ve made multiple calls to the finance department and sent emails to both finance and site leadership. We never received a clear timeline for when the refund will be issued, other than "it's coming." I’m hoping this review prompts follow-up and helps future families understand the importance of getting clear information about billing and refunds upfront. There are a handful of thoughtful aides, PT and SLP professionals that showed care toward my mother, but this delay has unfortunately left my family disappointed by the administration.

My sister was so nervous about being put in a Rehab center, I decided to go up there and check it out and check out her room and speak with the staff it met all my expectations and my sister was happy with her room. It’s clean and the rooms are up to date and absolutely amazing.

Met some lovely people while I was there that kept Myspirits up The Therapy staff Chris Denizye and Alex were top notch worked You hard but wanted to see You get well couldn't have asked for a better Team Now the downside the Food was the worst food I have ever eaten I have an Egg allergy all over My chart got eggs at least 2x a week while I was there apparently they don't read it the patient has allergies plus it was always cold I would like to give a shout out to Stephanie My aid during the day She is an amazing woman always so kind & sweet and hard working The place is kept very clean I wish anyone who stays there good health

My Mom is currently here and the best part about this facility is the 2 young men at the reception desk, Kolonji and Isaiah. They are extremely sweet and go out of their way to always bring my mom her food and coffee orders when they are delivered. The Nurses are either rude, have no personality or act like they want to be anywhere but here!!! Some of the aides are nice but some of them aren't. Also this place is very understaffed. My Mom calls me everyday to tell how her nurse is rude or the aide is rude or how she can't find anyone when she needs them. We have reached out to several of the higher ups and not one person does anything!!!! If you truly care and love your loved one DO NOT SEND THEM HERE!!!!! If I could give this place zero stars i would. DO NOT RECOMMEND!!!!