Gracelen Terrace

Some of the staff are not doing their jobs while leaving the patients unattended with Food allowing patients to invade other patients areas asking for help to escape or call someone out of facility to help them asking for translations and neglected for food and water and baths and grooming leaving some of the staff understaffed or pressured to do it all themselves while some of the c n.a.ssit at the tables. Nurses and some n.a. falsely accusing family members who visit of interdereing when the staff approach them for help or to ask for help in a assisting for emergency translations of patients screaming in languages nurses refuse to adhere to correct interpreters for assistance. Privacy policies are not followed, patients rights are not observed and sanitation for linen or clothing changes

Absolute joke of a facility that needs to be shut down its messy not organized. My father was on hospice and its all I can do to flag people down to get him meds to make him feel ok. They cram people in 4 people to a room. If you can avoid sending you loved one there do it.

Absolutely terrible, they are neglectful towards the residents. I'm surprised the state has not closed them down for how horrible they are. Most residents will be left to sit in their own urine for the most of the day and only changed a few times, if that. The ones who are full care will the most neglected out of all of the residents. Everyone is shoved into tiny rooms, usually 4 people to one room. So no personal space or privacy and everyone shares the same bathrooms. Whatever dignity your family members had will be thrown out the window, if you allow them to stay at this horrible institution.

My stepfather was placed in the facility for 10 months he was not taken care of, and when he was released, he was released with pneumonia, and RSV and almost died. No one around when I picked him up and just threw a bunch of pills in a bag, most unprofessional Uncaring place ever. I have reported them for elder abuse. Do not let your loved ones go to the facility. It is known for being the worst ever. When I say he was released, we took him out of there and thank God we did because he wouldn’t have lived another three days. This place is disgusting and terrible help. I can’t believe the way they treat elderly people, especially a VA vet. They should be shut down.

Awful living situation, DO NOT let your loved ones go here. Absolutely terrible, neglect, residents have no dignity or privacy. They will be crammed into a small room with 4 other people. Just terrible. 😞