Giant Eagle Pharmacy

As a longtime GE customer, I hate that I have to leave a 1 star review but someone at this location REALLY needs to address some problems. I just did a 24/7 Virtual doctor visit where a prescription was sent to them. They apparently also service some sort of long term care at this pharmacy but the contact info is NOT differentiated between the two different services. Unfortunately, instead of doing the reasonable thing and asking for clarification from the doctor, this pharmacy, per explanation from a pharmacy tech on site, simply disregarded it. No notification to the doctor and none to the customer. This is now, I believe, the third time that this has happened. THAT is inexcusably

This pharmacy is not worth the time. I have been waiting two days for a prescription that a desperately need. Yesterday went in and they said it would be ready in 30 minutes, and today I go in to pick up and they said they had to order it. There are some medicines that could genuinely be life or death for some people and they do not seem to actually care. If I could give 0 stars I would

If you're on psyche meds or maintenence drugs they treat you like youre not human and make you wait extra 2 or 3 hrs for your meds that are pre counted in the box they give. The pharmacist was trying so hard to get a reaction out of me but it didn't work so she was just rude along with the other techs

everytime i’ve gone here i’ve had a terrible experience. i went to get my refill today and they lied to me several times and said it would be ready once my dermatologist called it in, which they called in days ago, and once my doctor called them to tell them they already called it in, they proceeded to tell me it was “out of stock” after telling me for hours that it was ready. I didn’t pick it up as soon as it was ready because i was sick and i had until the 28th and it is currently the 26th. One of the workers proceeded to say that “i am a women and that i should’ve picked it up when it was prescribed” and blamed it on me. I felt extremely disrespected and would not recommend this pharmacy to anyone. The staff was not helpful at all and were all super rude and disrespectful towards me.

Giant Eagle Pharmacy is consistently unreliable. They constantly give misleading information about what’s needed for prescriptions, and medications are never ready on time. Even when they say a script is ready, the wait is ridiculously long. It’s frustrating and disappointing to deal with this every time. Save yourself the trouble, don’t go here!