Genoa Healthcare

This review is specifically for the Santa Fe Springs location: 10 stars if I could! I wish that I could get all of my prescriptions from them. Even though I'm used to it by now, I still feel a little pleasantly shocked when they call me every single month, without fail to schedule my auto refill, and my med (a controlled substance) is in my hand via FedEx the very next day. I know the delivery times vary, depending on the medication(s), but these guys are absolutely worth calling to see if they can help you too. I'm so grateful that I've never had a single issue with them b/c the RX they fill is something I have to take every single day so I don't have any wiggle room. Thanks, Genoa!

Recently I had to use this location as mine is under construction. First of all, Genoa never contacted me to tell me that my regular pharmacy I have been going to for over a year had closed....so I called to make sure my refill was ready and they told me I had to have the script sent to Sante Fe Springs....which I did. The following day, someone called me with a not so nice tone and said "Hi you need to have your script sent somewhere close to you." Like....can you read my profile? You literally called me to have my script transfer less than 36 hours ago. I confirmed that they closed at 5 as it will take me 45 minutes to get there to pick up. They said yes...SURE ENOUGH I arrive at 4:40 (which is the case with most people who hold jobs why is a pharmacy only open bankers hours anyway???)

Highly recommend this pharmacy! They go above and beyond usual service to assist you. Always very cordial and professional. They mail prescriptions if requested and refill as soon as due. Very much appreciate Melissa and entire staff.

Talia is by far the nicest and greatest person I've spoken with in healthcare in years. So thankful for Genoa and their customer service!!!

Great customer service and always has prescriptions ready when promised.