Concentra Urgent Care

Recently went in for a drug test. I couldn't produce enough urine, so they said it's an automatic fail. They offered to give me more water, but said they would throw away original urine. They should have gave these instructions beforehand so I could have sat there drinking more water. I had to waste an extra 30 minutes drinking water then waiting. Kinda ridiculous. Other than these rules, staff was nice & the paperwork was completed fast. Check in is electronic via your own cellphone which might be a problem for some. Its a little inconvenient

Super LONG wait, there was only 3 people in the lobby when I arrived at 10:12am and I didn’t leave until 1:47pm. I was only there for a DOT drug screen and a DOT physical. Prior to me coming to Concentra I had a doctors appointment which was only 12 mins away and my blood pressure came back wonderful all my numbers came back wonderful I’ve never had high blood pressure. I get to Concentra for my DOT physical and all of sudden I have high blood pressure now. I’ve never had nothing less then a 2yr medical card never had a problem and out of nowhere they tell me before they can move forward with my DOT physical I have to get a sleep apnea test done. 1st time ever I had to go through this Concentra is the only one who does this and a sleep apnea test is NOT a DOT requirement I would never go b

I came in for a Pre-Employment Drug Screening and Physical. The drug screening was quick and easy. However, after having to answer a 30 minute or so questionnaire I was asked to do it all over again because hadn't gone through via the website although the website told me it had and led me to a confirmation page. I'd had an extremely important appointment scheduled 5 hours after I'd showed up at Concentra. 4 hours later I was still in their office. When I explained the situation, the woman behind the counter said I'd be there another hour and a half. I called and cancelled my other appointment. 5 minutes later I was called in for my physical and 15 minutes later I was done, but my business with my other appointment was already irreparable. What a massively unnecessary headache.

This location offers bottles of water to customers who come in for urine drug testing. As a result, my test was reported as inconclusive due to over-dilution. Customers are not warned that drinking too much water before testing can invalidate results. Instead of addressing this issue or properly informing patients, Concentra requires individuals to return for a second test, allowing them to bill the employer again rather than prevent the problem in the first place.

The staff is quick and efficient with great customer service! Nothing bad about this company. They work flawlessly with my workplace and everything is seamless in their check In process :) Better than other clinics I have been too for my TB test!