Genoa Healthcare

Great unless you are having your medication mailed monthly, if one prescription doesn't have refills then they don't fill ANY of the medication according to the Pharmacy Manager which in turn had my daughter needing her medications and non mailed out to receive. They are very rude about it when you call them asking why your mailed medication haven't arrived. Pharmacy Manager thinks it is okay to hold back 9 other crucial medications because 1 didn't have refills. Can't give no stars for customer service, very disappointed

If there was a way to apply 6 stars I would. Hands down the best experience I have ever had with any pharmacy. I have a variety of medications and they can be quite complicated. Every time I have called with an issue I get a prompt response from knowledge and committed staff. They ship quickly, and have worked with my healthcare providers to expedite care. Truly the best, I highly recommend them compared the majority of the abysmal service at other local pharmacies.

Do not use this pharmacy they will mail you wrong med dosages and not ensure you have enough meds

I’m a healthcare professional in the area and desperately wanted a flu vaccine for the coming season. All other pharmacies in Bend require appointments and weren’t willing to budge, so I called Genoa (a pharmacy I had never even heard of before), and within 2 minutes was brought back for my vaccine. Amazing staff of women working hard to ensure their patients are cared for, all with a smile on their faces. Amazing experience, I can’t wait to return.

Fast friendly and efficient staff. Excellent customer service and short wait times