Galatis C J OD

Hi, I’ve been trying to reach this office for awhile now and the phone doesn’t even ring. Can you please help me? I’m trying to pick up my contacts lens prescription.

Initial appointment in May Dr Galatis was a no show, no call to us. First appointment went well as did follow up for contact lens rx. My daughter was sent home with month supply but no prescription. Took WEEKS for them to send rx then was for glasses. She doesn't seem to be in office much. As of September 11 still no rx. Receptionist not very responsive, made excuses

After my first visit I placed an order for a pair of glasses. I had to wait 1 month to receive them, and after getting them I realized the prescription was not correct. First time I have this kind of problem with a prescription, but Dr. Galatis told me that she'd fix them herself without sending them back to the lab. I waited another month for them calling and leaving voice messages, but nobody picked the phone or called back. Yesterday I decided to go myself and check what was happening since Saturday they're supposed to be open. I got there and decided to call before getting inside. As usual nobody picked up, and even the door was locked. I'm very frustrated since I need the new pair of glasses, and this is the first time I have this kind of problems with a business. Update: Got my gl

I want to thank Dr Galatis so much! I felt a sharp pain in the eye on the weekend, was not able to use my eye at all and my optometrist was not able to make an emergent appointment for the next day. So I was desperately looking for another doctor. Even though I did not see Dr Galatis before this incident, her office gladly made an appointment the same day, I was accurately diagnosed (crack in the eye cornea), and received all medications and directions that helped with immediate relief. Dr Galatis is so good with patients, pays a lot of attention to detail and so supportive. Thank you so much!

Extremely frustrating experience. Dr. Galatis is very nice however it is impossible to reach the office. I have called six times over four weeks to request a copy of my prescription. Half the time the mailbox is full. I have been able to leave voicemails a couple times but no one ever calls me back. I went to the office today during their posted normal business hours since I can’t reach them via phone and no one is there. Incredibly frustrating.