Franklin Woods Center

This place is horrendous! They released my mother into my care saying she would lead little supervision and care. I work from home so figured it would not be an issue. She needs 24/7 care that I cannot give her as I have a fulltime job. When I inquired to have her go back for more rehab, they told me they can't. She has to go to the hospital for 3 days. She fell the morning she came home, they told me she was fine. I asked are you sure, should she stay. "No we checked her out and she is fine. I have a checklist where they blatantly lied saying all the things she is capable of but is not. I think I need to contact an attorney. UNREAL!

I remember coming to this facility as a child when my great grandmom was a resident and entering the building 20 years later was not only a nostalgic feeling, but you can feel in the atmosphere the care and dedication the staff put into that facility. It was an honor to have been there today!

The rooms are always dirty. No one gets bathed. Wet sheets just dry on the bed and more linen is placed on top. Some staff are nice but there are many who are not. There is a huge lack of respect for the patients by a great deal of the techs. Most just don't care. Without care, the patients suffer. The food looks atrocious and my family member won't eat any of it.

Although they seem understaffed because it took over an hour for someone to come to try to get my grandmother comfortable since I couldn't because I'm currently on crutches. However, David came by and fixes everything. He made her comfortable, and then listened to us both. Then he did everything necessary to get her to comfortably stand and then took her to play UNO in a wheelchair, while I trailed behind in my crutches. He did not need any assistance transferring her and she felt safe with him. We're both incredibly grateful. 5 stars foe David, 4 stars because Franklin Woods needs more staff asap, but everyone there seems kind and caring.

On 1/10/2024, I lost my husband due to negligence of the facility, avoid this place and seek justice for your families. I was very unhappy with the cleanliness and negligent staff of this facility. On my first visit I barely had enough room for the chair to fit in the very small space between my husband’s bed and the wall. I noticed while talking with my husband, I noticed urine running his bed. It took 3 attempts before someone finally came in to clean it up. When she finally came in she said”where did this come from.” I was very upset and said “it came from the roommates bed now it needs to be cleaned up. So she took out towels to sop it up and throw them in a garbage can. NO Sanitizer!! Then she found the roommates diaper was leaking. I was so discussed that I told my husband, “I have g