Four Oaks Senior Living

My mom arrived at the facility we went to her room and when my mom had to use the restroom there was poop on the bathroom floor I had to ask them can they clean this bathroom I don't understand why the bathroom was so filthy when no one was in the room beside her it was vacant and she was the only one using that bathroom and shortly after her arrival which has not even been 2 weeks her meds got screwed up they all want to blame it on someone else the doctor told me herself that she ordered my mom's insulin shortly after she got there the same date she saw her 08-08-25 a week later my mom ended up in the ER for her sugar being 511 nobody called me from this facility to let me know anything I actually got a call from one of the EMS workers when they were leaving the facility with her to t

The TWO stars I leave for this facility are ONLY because there WERE 3 employees there that REALLY did their job from the heart. My grandmother just spent the last 6 months there, and was just moved to hospice. She fell three different times within 5 weeks. The last fall broke her hip, hence hospice. On two different occasions, we found pills under and in her bed that she wasn’t taking. PAIN MEDS for a fractured tail bone! It was brought to the attention of the staff the first time, and she has dementia so she has to be watched closely during med taking. It always stunk of urine, and the floors visibly dirty and sticky every single visit. Aside from the few staff members that were compassionate, we hated her being there. It’s disappointing that places like this even exist in JoCo.

If I could leave no stars I would. My Aunt spent most of her life in this facility and they fell off big time. She was dying and nobody wanted to do anything (bathe her, give her medicine, etc.) Her room was disgusting with bedding piled up in the corner with her feces all over it and not cleaning her while she was laying in her own feces as well and when my mother stayed up there with her the person in charge Joyce told all the workers to not give my mom anything except for water and she didn’t even want to do that, took the extra bed to where my mom slept for a month in a wheel chair. She had bed sores from having to lay in bed her final days and they wouldn’t even come in and roll her over like they were suppose to. They were horrible to my aunt leaving her unclean until a hospice nurse

My mother has been in the facility for years. When she first arrived the staff and place was lovely. Since that time this place has gone down hill in a major way. The staff that once cared about the residents have been replace with pathic excuses for "Healthcare workers", also, these patients don't even see a regular doctor, it's a Tela visit. Talk about cutting corners! High risk patients shouldn't be talking to a computer screen you flipping fools! If you think I am being untruthful just pop in for a visit on a Saturday or Sunday evening. I bet my bottom dollar there will be no staff in sight, or they will be sitting in their car talking on the phone. I am filing a formal complaint with the North Carolina Department of Health and adult protective services, in addiction to seeking new pla

My mom was a resident there for years...the assisted living unit was an awesome place with great staff! But when my mom was placed in the memory care unit that all changed! The memory care unit staff are uncaring. Several times I went to visit my mom all you see is workers on the cell phones, ignoring the patients. Twice i returned my mon at night from a visit saw staff sleeping! My mom was hurt numerous times and we were not notified! My mom suffered double black eyes, huge knot on her head supposedly from falling out of bed on 2 separate occasions , but neither time were we notified. When she fell she tried to ring call button for help lying there almost an hour. I went and checked call button myself and they do not work!!! Informed nurse who stated she was aware they had been broke for