Fort Myers Pediatrics

It is almost impossible to ever reach anyone by phone, I have left multiple messages that went unanswered/ no return calls. Finally, I decided to switch practices. The new practice has requested my child's records to no avail. After several more attempts to reach the office via phone I decided I would need to take time off work and physically go to the office. The office staff initially stated they had never received a request for records. Then they showed me a copy of the request (from the other practice) and said that the request had been completed. Given the history and the other practice telling me they have not received the records, I stated my preference to have a physical copy of the record. The office shared that there would be a cost- I stated I would pay the cost. I was then info

Dr. Otero is wonderful — very kind, patient, and professional. Unfortunately, Dr. Olga Fraga is the opposite. She has a terrible attitude and comes across as arrogant and dismissive. So far, the rest of the staff has been pleasant and friendly, but I’ll definitely be looking for a new pediatrician for my kids.

My son use to be a patient here, we moved away for a year, I tried to see if I could get him back him, I was immediately placed on hold no one picked up, finally someone did, just to be hung up on, I had to call 3 other times as my call was not being picked up, finally got someone to be told oh we aren’t accepting new patients, and told to call back next month…so why was this not expressed the first time I called before I was hung up on…let’s do better, but seeing these reviews I don’t think I want my son back in that office!!! Update 1/14/2026 This office does nothing to help children!!! I had to call 7 times to get someone to be transferred unknowingly! Not even attempting to help in anyway! Don’t worry I’m sure I’ll find a better doctor that would like my son to continue his IEP in sch

Pediatrics of Fort Myers – Dr. Otero & Dr. Fraga’s Office This is by far the worst pediatric office in Fort Myers. The level of incompetence is shocking — the staff is unprepared, poorly trained, and completely unprofessional. Every visit has been a frustrating experience caused by their lack of organization and care. Future parents: do yourselves a favor and avoid this place entirely. Your child deserves far better than what this office provides.

THE WORST PLACE IN THE ENTIRE COUNTRY. Some of the rudest staff in America who hate their lives and jobs. Avoid this place at all costs and don't put your kiddos through this hell of a place. It all started from the first phone call where the office staff had an extreme attitude... We put this aside us and still went and it was even worse in person. Everything from snarky comments, disgusted looks, their tone... Everything was horrible. They are very disrespectful and the office staff will make your experience extremely unpleasant. Go LITERALLY anywhere else. The worst of the worst. There could be a documentary on how bad their employees are. Very sad