Focused Care at Burnet Bay

I placed my loved one in this facility and regretted it instantly. He has been in other skilled nursing facilities and this one was the absolute worst. I chose it due to their close proximity to my home. In the end that was its only good thing because it allowed us to attend to him properly. The staff were inattentive to patients. One gentleman would scream for help because no one answered the call lights Another lady was yelling for help and no one came so I had to help both residents. My loved has left side weakness and needed assistance to go to the bathroom. He would hit the call light but no one would come. Since I lived close, he would call and we would go to the facility to take him to the restroom. It is only when one of us showed up then someone would come to the room with the ‘

The staff truly cares for their residents at Focused Care at Burnet Bay. They go above and beyond to ensure that their residents feel at home and are in a safe environment with proper care.

Tell me what this look like? This is the 1st time I have ever been to this place and I have driven by 100's of times and I said to myself that looks like a nice place. Looks can be deceiving. One of the employees brought my friend dinner and said it was Salmon dinner. After she left I ask my friend if she/he wanted to eat and said yes so I removed the cover and friend couldn't bite a piece off so I tried to cut it with a fork and it still would not cut (China makes better plastic forks than this... very flimsy). I rip a piece off and said this can't be Salmon so my wife tried it and it was chicken. I looked at the receipt and saw the dinner plate was completely different than the receipt shows. All was brought to friend was 2 pcs-chicken strip, French fries, teaspoon of ketup, 1- cookie, u

My dad has been here so far for 3weeks and everyone from the staff, the nurses, and the admin have been extremely friendly and caring. My dad is bedridden and has a lot of health issues and the staff is always attentive with his needs like his meds, insulin shots, and dialysis transportation. You can see it in the other patients that live there they are friendly and either walking around or in their wheelchairs visiting with others. I truly appreciate everyone at Focused Care. Thank you for all you do.

Best staff ever. Quick and attentive. Food is good for a skilled nursing facility. Physical training was tough but they gave you breaks in between tasks. i have been to 5 different facilities in Baytown and this is by far the best.