Florence Rehabilitation and Wellness

This place is a nightmare. Don’t let your loved ones in there. They tried to get our loved one to sign over their life to united healthcare, failed to get them to medical appointments, let them leave without life saving medication, and refused to provide information to the family about home care. Furthermore, cash was stolen from their belongings, paperwork was improperly done, and they insulted us. A lawsuit may be in order.

The staff genuinely cares about the well-being of every resident. You will not find a more caring administrator and director of nursing, they are great leaders and set excellent examples over every department head.

Wonderful place and the staff bust but even when short staffed to do the best they can. The nurse on TCU Nikki really good another and beyond to care for her clients, want to tell her thank you for giving past of yourself everyday. It shows who you are inside.

My mom was there a year and 2 months. She loved all the nurses. Was very pleased till mom died. Someone stole her picture frame. I was there for rehab in October. The food needs to be upgraded. They absolutely need more help. I was very pleased with rehab. Loved everyone. They did what it took to make me comfortable. Thanks Heather.

My room 507, was always clean and neat. The food was good. Physical Therapy and OT were very professional and gave wonderful care. The staff did a great job especially Sandra on hall 5.