Fitchburg HealthCare

This community sets the standard for exceptional care. The staff and administration are dedicated, compassionate, and truly committed to the well-being of every resident. There are always opportunities for residents to stay engaged and connected, which adds so much to the overall quality of life here. Most importantly, it feels warm and welcoming — truly a place where residents and families can feel at home. The facility is kept clean and is updated frequently. If you are looking for somewhere for your loved one, this is the place.

My grandmother received exceptional care at Fitchburg healthcare. The staff were kind, attentive, and truly compassionate, always making sure she was comfortable and safe. The facility is clean and welcoming, and they kept our family informed and involved every step of the way. We’re so grateful for the care she received and highly recommend this place to anyone seeking quality care for their loved ones

I never give reviews but today I feel like I had to because I’m a CNA myself. Never in 1 million years thought that we would drop off our grandfather to this facility and eight days later he’s dead. We had a 95 year old man that was still making his bed And eating and walking around with no help to go in there for a day because VA gave us a break so we can go on vacation and we trust these people to take care of him and they gave him Medication that he was allergic to also gave him the double dosage of cholesterol medication was Dehydrated also they change catheter bag when it wasn’t even needed, and it was changed the day before. He gave it excellent physical the day before we admitted him all the sudden this man is dead !! Please I do not advise anyone to bring their love to this facilit

I would give these people zero stars if I could. They owe my aunt over 4,000 dollars and all of her decorations and TV are missing. It has been months and I cannot get a callback from these people. Next stop apparently is going to have to be a lawyer. My aunt was in the dementia unit her. When I went to visit, I realized I would not even want my pets to stay here. Please pursue other options. These guys are really bad and unresponsive. Then, after calling this service below, radio silence for a month. Go figure... these people deserve to be put out of business.

Some of the CNA's at this facility are lazy they ignore call lights and they also ignore the residents request, because of this the good CNAs end up leaving or want to leave. Staff and visitors feel that the upper management including the director of nursing lack communication and are ill- mannered. Also this post mentions private rooms, the only time you will be given a private room is under certain circumstances, other than that it's 2 to 4 in a room. Many residents are unhappy with the care they receive and feel like their voices are not heard. These are a few facts I'm sure there's plenty more. Feel free to comment!