First Response Urgent Care

Port Arthur, TX · Urgent care center

Rating
5.0/5
★★★★★ 5.0
Reviews
20
Rank in Port Arthur
#1
of 63 doctors
City Percentile
77%
rating percentile
Address
First Response Urgent Care, 3620 FM 365 #400, Port Arthur, TX 77642
Phone
(409) 344-4557
Status
Closed · Opens 8 AM

First Response Urgent Care is a doctor located in Port Arthur, TX. It is one of 63 doctors listed in Port Arthur. Its 5.0-star rating is above the Port Arthur city average of 4.2 stars. Based on combined rating and review volume, it currently ranks first among doctors in Port Arthur. There are 10 photos associated with this location.

About First Response Urgent Care

Your Hometown DOCTOR is Here! The ONLY Doctor owned and operated urgent care in SETX. Get high quality care for a FRACTION of ER costs and times!

Hours

Saturday8 AM–5 PM

Customer Reviews

★☆☆☆☆ 1.0 Susan Trim · Feb 2026

I brought my sick husband in on sat and Dr Tran diagnosed him with fluA. He was short, dismissive and rude. I went in today to get a chest X-ray and Dr Tran was there again today, first of all he violated my hippa by barging in room 3 and announcing Ms Trim you have flu A. Problem was I was in room 2. He comes in and says you have flu and I'll call in tamaflu. He listened to my lungs and said it's all related to flu. I asked for a chest X-ray since my 02 was 94, which they never checked, he said it wouldn't change anything, I told him I'm prone to pneumonia, nope still didn't get one. I had to ask him to look in my ear since my ear was hurting. He said ya you have the flu. It's all related. He opened the door and walked out without a word. I’ll never step foot there again.

★★★★★ 5.0 Rosalyn Porter · Dec 2025

The ladies at this office are totally amazing they are so NICE. They greet you with a smile on their faces and it carries through their tone when they’re speaking and talking to you. The level of respect and understanding is absolutely incredible. I really appreciate how they treat everyone as if they’re family and friend no matter the age, race, or gender. Thank you, so very much for being the light in our moment of need, God bless each and every one of you. Truly grateful Rosalyn Porter

★★★★★ 5.0 Erika Louviere · Nov 2025

Highly recommend! The providers here are extremely knowledgeable and take the time to thoroughly explain diagnoses and possible causes. It never feels like they’re just giving a shot or antibiotics just to make the visit feel “worth it”—the care is thoughtful and thorough. This is where I always bring my family. One visit was for my daughter, who had broken her arm. J. Gonzalez was incredibly kind and even called the next day to check on her after recommending we go to the hospital due to a suspected need for surgery—and he was absolutely right. Truly top-notch care.

★★★★★ 5.0 Liz Brooks · Feb 2026

My husband was sick and we went here. He was seen within 5 minutes. They are very caring and efficient. He was given a shot and a prescription. Highly recommend using them!!

★★★★★ 5.0 Ged Catherwood · Mar 2026

I’m always skeptical of these places !! However this is by far the best yet . Jeff Gonzales was first class as well as the staff . Jeff was very thorough I could not be happier , thank you

Accessibility & Amenities

✓ Wheelchair Accessible Entrance ✓ Wheelchair Accessible Parking Lot ✓ Wheelchair Accessible Restroom

Services

Urgent care centerEmergency care serviceWalk-in clinic

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This listing is informational. Contact the business directly to verify credentials, services, and availability.