First Colony Mall Dental

The epitome of bad service!! Unfortunately we now live in a day in age where bad customer service is the norm. I went to this dentist office to get something that is a common procedure at most dentists office, a cavity fill. I left later that day feeling discomfort, and still feeling the same discomfort the week after. So I did as most would do, I called the office to tell them about my issue. Receptionist said the only time the dentist is available is on Tuesday, I had to wait another week to see the dentist. Mind you this is week 4. I go in see the dental assistant not the dentist, and they supposedly fix the problem. I AM STILL IN PAIN!!! We are now in week 5 . Avoid this place at all cost. - unsatisfied customer

Think twice before going here. If you have extra money to just spend it; then go here. I have DHMO plan and I'm so unfortunate that my assigned dental clinic is first colony mall dental. Yesterday went for regular check up and cleaning. When I enter, I don't feel like I'm in clinic. Though it's in First colony mall but I felt like mall is in this clinic. Stuff talk to each other so loud while checking patients. Some unknown dentist came wearing mask on her face (without any proper introduction) did some formal check up and asked me to wait till she come up with treatment plan. I waited on patient chair for 1 hour just to hear that they can't do cleaning (that's what I came for) but they have to do deep cleaning which will cost me not less than $500 as co pay with total bill of $1,220. When

Literally the worst experience in my life.I asked about their whitening special when going in for my 6 month cleaning, and was told to wait for a half hour while Dr. Vlada and the girls all enjoyed Panera bread in the front. The office manager, Irma, suggested I get fillings even before I went to the back for my cleaning. Then they sit me in a chair for X-rays and whitening. I ask for a doctor consult prior to whitening since I always see a Doctor before doing something like whitening since I have a white spot on a tooth. They straight up refuse to let me talk to the doctor about it, since the doctor is too busy with her bagels in the front. Turns out from the x-rays, I had no cavities, so they tried to get me to do an intermediate cleaning. I told them I don't need a deep clean, and the

Staff was nice . I brought my son in for some caps and was told at his original dentist that they literally just placed the caps on his teeth with out treating the root that disappointed me a lot because coming from a family oriented dentist I feel as if first colony mall dentist didn’t care for the issue rather just wanted to take the money and get my son out the chair I never wrote a review a day if my life but honestly that disappointed me. Never going there again

Do not go Here! Worst customer service and Fraudulent Business Practices! I had gone in to have my front teeth replaced. I was given two prices, one for a partial and one price for permanent. I chose partial. I had the mold done and was given what i thought was my partial. After weeks of not being able to speak or eat I went back. I was then told that it was temporary til i pay for permanent teeth I should've known better?!! I PAID $700 FOR SOMETHING I WAS GOING TO THROW AWAY?! It was never explained that this garbage was just til something better is done. The doctor belittled me that it was the plan, even though no other information was given to me to come back for the "REAL thing." Do not go Here! Save you money and go to a real dentist!