Family Eye Care of Taylor

My husband and I had our second yearly vision check and Dr. Herman is great and her staff is amazing. Jennifer and the staff are always helpful and keeps us up to date on what we need. Dr. Herman looked over what our previous prescriptions and made necessary adjustments. I would definitely recommend them for your vision exams and glasses/contacts.

Office staffing is rude, unprofessional and unresponsive. Jennifer, I’m assuming is the office manager has NO decorum or communication skills with the patients that come in the office. They have 6 -8 staff members in a 300sqft office and seemingly nobody knows how to adequately do their job. The optometrist was wonderful but his staff is deplorable. Unfortunate. If I could give 0 stars I would.

Had an appointment for 3:30 and 4:00. And it's 5:45 and I'm still here with only one of my two appointments done. I had me and my spouse setup, however we will never come here again. The management is a joke. I made an appointment weeks in advance for this type of service seriously?!?!

This is the eye Dr inside walmart. If you are not expecting to spend the entire day than this may not be the place for you. I hate posting this review but I feel it necessary given how my experience has been the last few times. I really hope that they stop overbooking, and start respecting the patients time and understand it's not realistic to have patients there all day long in a crowded room. I've been going here for years and the doctor and staff are great and friendly. However, I fell like the wait time is getting more and more out of hand, Pros: Dr Brencher is very professional, and patient. He's great with kids and talks directly to them in ways they understand. Regardless of wait time, he does take his time with you and does not make it fee rushed. Convenience, located inside taylor

Showed up at 5:45 for A 6:00 appointment it is now 6:45 and I finally walked out absolutely ridiculous