Emerald Hills Dental Center

I regret ever walking into Dr. Snow's office for what was supposed to be a straightforward procedure. My experience was a masterclass in dental negligence. I came in with one problematic tooth. Not only did he fail to address the core issue correctly, but his aggressive and imprecise technique actually caused damage to the adjacent tooth. He insisted both needed extensive work, a conclusion my new, reputable dentist found to be completely unnecessary and likely a result of his own error. I paid for a solution and left with two new problems. Beyond the technical failure, his conduct is unprofessional. He rushes through appointments, dismisses questions with a wave of his hand, and seems more interested in the clock than the patient. During my procedure, he made a flippant, inappropriate c

I had the dental work done in the beginning of December, 2025. The tooth required a crown, which I paid for on the day of the appointment. They knew that my insurance was going to expire on December 31, 2025, and they told me that they would take care of me. However, the crown fitting appointment was scheduled for January 2025. When I showed up for the crown appointment, they told me that since my insurance had expired, I needed to pay an additional amount of $382.20. I was speechless. This crown was paid for in December, 2025, when I still had the dental insurance. I offered to use my new insurance, but was told by the office manager that that would not work, since the dental care took place in December 2025. So I was left very confused on why they could not file with the old insurance an

Great customer service from Marisol and Karen They both explained my treatment plan and what my insurance covers very thoroughly. I highly recommend this OFFICE excellent office overall.

I want to start by mentioning my initial phone call with the office. I spoke with two different people before finally being connected to Karla. The first person sounded annoyed and put me on hold for a long time without any update. The second person also couldn’t answer a simple yes-or-no question about my insurance. Thankfully, when Karla came on the line, she was polite, professional, and very helpful. The office could benefit from better phone etiquette and communication, but I truly appreciate Karla’s kindness and patience.

Thanks to Emerald Hills Dental Center,I have my smile back! Dr. Adam Snow Is the best Dentist that I’ve ever had. He listened to my concerns and goals, then explain to me in detail what steps would be done to achieve them. Dr. Adam Snow Was very meticulous throughout the procedures, giving me confidence in him. The staff at Emerald Hills Dental Center are friendly and professional. Everyone has a warm and welcoming demeanor, creating a comfortable atmosphere for all the patients. I recommend Emerald Hills Dental Center To anyone that is looking for a great smile.